When You Arrive
Admission
Upon arrival to the hospital for your admission, please check in at the information desk in Same Day Services. You will be directed to an admissions specialist to begin the registration process. To complete your registration, please bring the following items with you:
· Health insurance card(s)
· Personal identification
· List of current medications and current pharmacy being used
· List of current physicians and phone numbers
· Any medical records, x-ray films or tests (if requested by your doctor)
After completion of the registration process, a member of our staff will escort you to the correct destination. Room assignments are based on your diagnosis and bed availability. Private rooms are available on a first come, first serve basis, with priority given to patients with special medical needs.
During Your Stay
It is our mission to provide you with compassionate, quality-focused patient care. Our healthcare team will care for you around the clock during your stay at the hospital. If you require additional assistance, a call light is available at your bedside. Each patient room is equipped with a television and a telephone for you to enjoy.
Santa Rosa Medical Center is equipped with wireless internet, allowing you or your visitors to connect to email and the internet with a laptop computer.
If needed, a Patient Advocate is also available to serve you, to quickly resolve any issues and to reward the many care givers who