Billing and Insurance
Hospital Billing
As a courtesy to our patients, we will bill the insurance carrier on your behalf. However, payment is the ultimate responsibility of the patient. It is important to present your insurance card with accurate information at the time of admission. Please ensure the Admitting Department has collected all necessary information before you leave the hospital.
Prior to or during your hospital stay, we will verify your insurance coverage. Based upon this verification, we may ask you for a deposit at the time of service. To meet this pre-payment, you may use MasterCard, Visa, Discover, American Express, personal checks or cash.
Contact the Business Office
For questions regarding your bill while in the hospital, you may contact a Patient Account Representative at (850) 626-5060 or an Admitting Specialist at (850) 626-5073.
After discharge, you may contact the Business Office at (850) 626-5060 or the phone number listed on your statement.
Billing Statements
The billing statement you receive from Santa Rosa Medical Center is for hospital services only. You may also receive statements for professional services provided to you, such as your personal physician, surgeon, radiologist and anesthesia services.