Volunteer Opportunities
Volunteers are an integral part of the team at Santa Rosa Medical Center. Our volunteers strive to provide outstanding customer service and compassionate care to our patients, visitors, associates and physicians. Volunteers serve in many departments throughout the hospital and provide essential support to our hospital staff.
Join Our Volunteer Team
Meeting new people, making new friends, learning new skills and experiencing the rewards of serving others make an invaluable contribution to our community. Join our volunteer team today by submitting your application online.
Volunteer Areas
Volunteer opportunities exist in many areas of the hospital, including:
- Emergency Room
- Front Desk
- Gift Shop
- Human Resources
- Medical/Surgical
- Outpatient Surgery
- Patient Representative
- Marketing
- Women's Services
- Facilities
- Materials Management
- Physical Therapy
Time Commitment
Volunteers commit a minimum of 4 hours per week to the hospital and a minimum of 100 hours total volunteer time. Most volunteer shift schedules are from 8 a.m. - Noon or Noon - 4 p.m, Monday - Friday. At times, weekend, 10 a.m. to 2 p.m., and after-hours shifts are available. Volunteers are also asked to assist with two hospital-sponsored events, such as health fairs and community events.
Attendance
Volunteers are expected to commit to a regular schedule. Fellow volunteers and hospital employees depend on volunteers to be reliable in their attendance. Volunteers are expected clock-in and clock-out on time to their shifts.
Uniforms & Badges
Volunteers wear a volunteer uniform and photo name badge at all times that identifies each volunteer as a Santa Rosa Medical Center team member.
Assignments
Assignments are determined based on each applicant's specific skills, expertise, personality and interests whenever possible. However, volunteers are first assigned based on hospital needs. We work carefully to place our adult and teen volunteers in the right place and are open to re-assignments as the need arises.
Orientation
All new volunteers are required to attend 4 hours of hospital orientation prior to volunteering. Orientation generally occurs on the second Monday of the month and covers aspects such as fire safety, infection control, customer service, HIPAA, confidentiality, etc.
Confidentiality
It is critical that all volunteers maintain a high degree of patient confidentiality, including refraining from talking about patients and their illnesses or conditions. Every patient has a right to privacy. In addition, volunteers should not seek professional advice from members of our medical staff.
Contact
Director, Marketing & Volunteer Services
(850) 626-5370