Admissions
Your physician will arrange for your admission to Santa Rosa Medical Center. Many insurance plans require pre-certification for non-emergency visits to the hospital, and it is the responsibility of your physician to obtain certification from your insurance provider. Your physician will also inform you when to arrive at the patient registration department.
If you are undergoing any type of surgical procedure, please make sure to follow the physician's detailed instructions for the day and night prior to the procedure. It is important to closely follow any instructions you receive prior to surgery, as complications can arise if these instructions are not followed properly.
Upon arrival to the hospital, you will be directed to an admissions specialist who will help you with the registration process. The following items are needed for the registration process:
- Health insurance card(s)
- Personal identification
- List of current medications and current pharmacy being used
- List of current physicians and phone numbers
- Any medical records, X-ray films or tests (if requested by your doctor)
After completion of the registration process, a member of the staff will escort you to the correct destination. Room assignments are based on your diagnosis and bed availability. We strive to give all patients private rooms when available.
During your stay at Santa Rosa Medical Center, the health care team will care for you around the clock during your stay at the hospital. If you require additional assistance, a call light is available at your bedside. Pressing this button will summon a member of the clinical staff.
All patient rooms are equipped with televisions and telephones. Santa Rosa Medical Center is also equipped with wireless internet, allowing you or your visitors to connect to the Internet with a personal laptop computer.