Patient Care Team
During your stay, in addition to your physician or physicians, you will encounter other members of the patient care staff:
The case manager is an integral member of your multidisciplinary treatment team. Case management services begin prior to your admission and continue throughout your hospital stay. The goal of the case manager is to communicate with you, your family and your insurance company about your treatment plan. He/she may also assist in your discharge planning process. Throughout your hospital stay, you will have a case manager assigned to you who will meet with you to help identify your needs and goals.
The chief executive officer (CEO) is responsible for the administrative and clinical aspects of hospital-wide patient care programs, which include planning, developing and implementation. The CEO can be reached by calling (850) 626-5100.
The chief nursing executive (CNE) supervises the nurse managers. The CNE develops patient care programs, designs procedures that describe how patient care needs are met and develops policies regarding the assessment and evaluation of patient care. The CNE also serves as an important liaison with the medical staff and other members of the administration in helping to meet your needs.
The infection control coordinator performs duties related to the prevention, surveillance and control of infection. In addition, this person may be consulted on an individual basis.
Licensed practical nurses (LPNs) works under the direction of an R.N. to provide nursing care.
Patient ambassadors visit each patient. Their primary responsibility is to see that all of your needs are being met and to quickly resolve any concerns or issues involving your care and comfort. You can reach a patient ambassador during normal business hours by dialing "0" from your room phone.
The registered pharmacist is a member of the team and is available seven days a week. The pharmacist reviews ordered medications for appropriateness, as well as correct dosage, compatibility of other drugs ordered for the patient and any possible allergies. The pharmacist collaborates with physicians and other members of the multidisciplinary team to help ensure that quality care is being delivered to the patient.
Registered nurses (R.N.s) develop, direct and deliver a plan of care based on an assessment and prioritization of your nursing needs.
The respiratory therapist collaborates with physicians and nurses regarding your respiratory care needs. The therapist is responsible for administering respiratory treatments when ordered.
The safety officer is responsible for coordinating all safety, security and disaster related functions in the hospital.
Security is available 24 hours a day, seven days a week. For the security of patients and staff, all visitors and vendors are required to get a visitor pass when entering the front lobby or the emergency department.
The unit secretary assists the team by transcribing physician orders for various lab tests, X-rays and other procedures. The secretary also greets family members, answers phones and works closely with other departments throughout the hospital.
Nursing technicians (NTs) are nursing assistants that help the R.N.s and LPNs to provide nursing care.
The nurse manager organizes, develops, directs and delivers patient care on his/her unit.