Santa Rosa Medical Center Reports on its Care for Santa Rosa County Community in 2025
3/19/2026
Total Impact Adds Up to $146 Million
Milton, FL (March 19, 2026) – At more than 282,000 patient encounters last year, Santa Rosa Medical Center delivered on its commitment to provide quality healthcare for the Santa Rosa County community. The health system’s 2025 Community Benefit Report shows care extended well beyond the hospital and clinics, contributing $146 million to the region through charity/uncompensated care provided, capital dollars reinvested in services and facilities, employee payroll, charitable projects and payment of more than $5 million in taxes.
The health system used its resources to increase access and strengthen services through more than $12 million in capital projects. To enhance specialty care, the organization recruited an interventional pain management physician and added electrophysiology to its list of cardiology services, broadening treatment options for those suffering with chronic pain or heart disease.
Santa Rosa Medical Group grew primary care services by onboarding an internal medicine physician and four family medicine advanced practice providers, as well as opening a new primary care clinic in Milton. Together, these investments increased appointment availability and improved continuity of care.
The reinvestment in services benefits local residents and serves as an important resource for patients who come from neighboring communities.
“We are here to care for our patients and the place we all call home,” said Randy DeLee, chief administrative officer of Santa Rosa Medical Center. “Health is central to quality of life, and we offer advanced medical services here in Santa Rosa County to make it easy to access the care you need. It’s our privilege to transform lives every day, helping patients manage their health at every stage of life.”
Keeping patients safe remains a priority, and this focus has led to the hospital earning an ‘A’ Leapfrog Patient Safety Grade in November - the only facility in the region to do so. Quality of care earned a CMS 4 Star Rating, accreditation by the Joint Commission as a Primary Stroke Center and Maternal Care Center, and recognition from the American College of Cardiology as a Primary PCI Chest Pain Center.
Emergency medicine is a critical service, with more than 36,000 visits to its emergency rooms in Milton and Pace. Life-saving medically necessary care was provided to all patients, regardless of their ability to pay, with more than $64 million in charity and uncompensated care in 2025.
The health system and its employees also support local organizations that make a difference, especially those addressing social determinants of health. Through service projects such as the annual Jars of Love Peanut Butter drive for local food banks FoodRaising Friends and Feeding the Gulf Coast, and contributions to charitable organizations such as Healthy Start Coalition, American Heart Association, and the United Way, Santa Rosa Medical Center gives back to the community throughout the year.
Payroll of more than $61 million supports the delivery of around the clock care by a team of physicians, nurses and support staff, all passionate about serving patients. Their compassion and skills make a difference in the lives of neighbors, friends and the larger community.
“We have immense gratitude for every member of our team, and we are investing in resources to support them in their work and a culture that attracts and retains these talented people,” said DeLee. “This team is passionate about delivering quality care to those who are counting on us. We have an unwavering commitment to patient safety, clinical excellence, and doing the right thing every day for those who trust us with their care.”
Support for the future healthcare workforce includes training the next generation of medical professionals through educational affiliations hosted at the hospital, including a Project SEARCH Transition-to-Work program for young adults with developmental disabilities, and the University of West Florida Direct Entry Master of Science in Nursing (DEMSN) program.
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