Preparing for an ER Visit
In many cases, if you are ill or hurt enough to go to the emergency room, it is important to get there as quickly as possible. However, a trip to the ER can sometimes be stressful. The good news is that it doesn't have to be. A few minor preparations can help your emergency room visit go smoothly.
What Should I Bring to the ER?
Please bring the following items with you if you are able to collect them without delay in seeking care.
- Contact information for your personal doctors
- Medical history and current condition information, including dates of major surgeries
- Health insurance card and photo ID
- List of any allergies you have, particularly to medications
- Medications, including names, dosages and how often you are currently taking any prescription or over-the-counter medications, vitamins or dietary supplements
- Comfort items, such as bottled water and a personal music player or a favorite blanket, book or toy for your child
A trusted friend or family member should accompany you during your ER visit if possible. This person can help you explain your condition to the ER staff and can also help you to understand and remember important medical information.
What Should I Expect at the Emergency Room?
- Honestly describe your illness - Don't be afraid to use details, and don't ever feel embarrassed to describe the problem as best you can. Any and all information regarding your condition may help ER staff make an accurate diagnosis and begin treatment as fast as possible.
- Be prepared to wait - In the ER, patients are seen by doctors according to the severity of their symptoms, not in the order of arrival. Being prepared to wait for your turn may decrease feelings of stress and anxiety. Even though the staff at Santa Rosa Medical Center strives to decrease wait times, you may need to sit in the waiting area before being seen.
- Don't be afraid to ask - During your visit to the ER, don't be afraid to ask the physicians, nurses or staff if you do not understand something. Tests, procedures, your diagnosis and even follow-up care instructions can be confusing. If you are in pain or distress, do not be afraid to ask a staff member for what you need.
Before Heading Home
Before leaving the emergency room at Santa Rosa Medical Center, it's important that you (or a trusted family member or friend) completely understand the information given to you by the ER staff. You will be given discharge papers; information about your medication and care will be written on those papers. In order for your condition to improve, it is vital that you understand and follow discharge instructions. If you do not understand the information given to you, ask for clarification before you leave.
If you are experiencing a medical emergency, call 9-1-1.
Contact Santa Rosa Medical Center in Milton, FL, by calling (850) 626-7762.